Privacy Policy

ACN 648 418 437

Last Updated: 19-02-2026

Forever Global Enterprises (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase from us.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order history
  • IP address
  • Browser type and device information
  • Website usage data

We only collect information that is reasonably necessary for our business functions.

2. How We Collect Personal Information

We collect personal information when you:

  • Place an order on our website
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Interact with our website (via cookies or analytics tools)

Information may be collected directly from you or automatically through website technologies.

3. Why We Collect Your Information

We collect and use your personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate about your purchases
  • Improve our website and services
  • Send promotional emails (if you opt in)
  • Prevent fraud and ensure website security
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Payment Security

We do not store your full credit card details.

Payments are processed securely through trusted third-party payment providers. These providers use secure encryption and comply with industry security standards.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyse traffic and visitor behaviour
  • Personalise your shopping experience

You can disable cookies through your browser settings, although this may affect website functionality.

6. Disclosure of Personal Information

We may share your information with:

  • Shipping and logistics providers
  • Payment processors
  • IT service providers
  • Marketing platforms (if subscribed)
  • Legal or regulatory authorities when required by law

We only share information necessary for these services.

Some third-party providers may store data outside Australia. When this occurs, we take reasonable steps to ensure your information is handled securely.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps include:

  • Secure website hosting
  • SSL encryption
  • Restricted internal access
  • Secure payment processing

However, no online system can be guaranteed 100% secure.

8. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

9. Marketing Communications

If you subscribe to marketing emails, you may receive updates, promotions, and product announcements.

You may unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.

10. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfil orders
  • Comply with legal obligations
  • Resolve disputes

When information is no longer required, it is securely deleted or de-identified.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be published on this page with the updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Forever Global Enterprises
ACN: 648 418 437
Contact Person: Izzy Abeysingha
Phone: 0415 773 066
Email:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).